We are seeking a skilled and detail-oriented Indirect Lending Loan Assistant, to join our team in the financial services industry. The ideal candidate will be responsible for supporting our loan origination process and ensuring the highest level of quality in our financial software. This is an excellent opportunity for someone who is passionate about financial services and has a strong background in math and contract management. Assists with overseeing the day-to-day operations. Adheres to policies and procedures that maximize potential business and limit or reduce loss ratio. Customer service; builds and enhances relationships with new and existing auto dealers and members. Develops, recommends, and reports on departmental improvements to management.

If you have Indirect auto loan lending and underwriting experience and you believe you are a good fit we would like to hear from you.

Essential Functions and Basic Duties

Qualifications

  • Loan underwriting and processing experience.
  • Familiar with CUDL platforms (CUDL 4 and Decision Manager) and DealerTrack, a plus!
  • Responsible for funding indirect loans as needed.
  • Monitor and follow-up on missing and erroneous titles. This will include involving Loan Officers when loan closing documentation was missing or insufficient.
  • Assists members with GAP claims (both STJ and policies sold by 3rd parties).
  • High school diploma or college degree and/or business-related certifications, or equivalent.

Secondary Responsibilities

  • Assist with system rate changes as needed.
  • Responsible for providing insurance carriers with Letters of Guarantee for collateral deemed a total loss.

Status

Non-Exempt/Hourly. The Credit Union offers a competitive compensation package, work-life balance, and a collaborative work team environment.

Work Environment and Physical Demands

  • The work location is on-site at 370 Highland Avenue, Salem MA.
  • The employee frequently is required to sit, stand, walk; use hands to finger, handle, or feel; and reach with hands and arms. Office setting at a workstation, desk, sitting, use of telephone, computer, devices, and office equipment. While performing the duties of this job, the employee is regularly required to talk or hear/listen.
  • St. Jean’s Credit Union is an Equal Opportunity Employer.
  • Job Type: Full-time
  • Pay: From $22.00 – $24.00 per hour
  • Expected hours: 37.5 per week

Benefits:

  • 401(k)/Roth Retirement Plan, Employee matching
  • Paid time off
  • Medical, Dental, Vision Insurance, FSA
  • Company paid Basic Life, STD, LTD Insurance
  • Flexible schedule
  • Tuition reimbursement
  • Employee Referral Program

Schedule:

Monday thru Friday 9:00am-4:30pm and every other Saturday 9:00am-1:00pm, upon completion of training. Every other Saturday from 9:00 AM until 1:00 PM will be on call. The Saturdays are an alternating schedule with Sr. Indirect Lending Manager.
7..5 hourly day shift. Office, in-person.

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call

Experience:

  • Auto loan processing/underwriting: 2 years (Required)

Work Location: In person

How to Apply

Send a completed employment application, or your cover letter and resume to careers@stjeanscu.com. Click here to download the application (pdf).

St. Jean’s is an Equal Opportunity Employer